References - what people are saying about Irwin Industries
N.B.: Our client's contact information has been deleted to protect their privacy.
I wanted to thank you for all you have done and arranging the windows and Frank's team.
Frank we efficient, knowledgable, and him & his team put out a superior product.
I feel confident in knowing my roof and siding will most likely outlast my lifetime.
The quality of the product met and exceeded my standards.
Now I have the nicest house on the block.
All the best and many thanks,
April 20, 2010
I want you to know how pleased I was with the excellent service and pleasant manner that Angelo displayed on the "job site" at (blanked) Avenue.
(stamped received April 21 2010)
Dear Irwin Industries
October 22, 2009
Thanks for doing such a great job on the siding of our house.
Our family & neighbours are all very pleased with the result. We will certainly recommend your company to anyone who needs siding.
Enclosed is a cheque for the balance owing, There's one tiny problem, which is that our doorbell got wrecked accidentally in the process. Is that fixable?
March 25, 2009
Irwin Industries Ltd.
327 Harbour Road
Victoria B.C. V9A 3S2
Attention Mr. Ron Bilodeau
I wish to let you know how pleased I am with my new red steel roof. I am also most impressed with the quality of work done by Marty and Danny. To quote my neighbour... " they are so respectful of the property and material they deal with".
They are great ambassadors for your company so I hope they are well paid for the hard work they do on behalf of Irwin Industries.
Monday August 13, 2007
Good morning Bill, from Sunny Sooke...
Just wanted to let you know that the facia gutters were installed on Saturday morning. Roger of Aeriel Roofing has just completed the roofing job on Friday so we could not have asked for better service. In fact Roger has not installed the drip edge flashing on the back side of the roof but was able to complete that this morning. The new roof and gutters look fantastic and will certainly serve us well this fall and winter when the rains begins to fall.
Thanks again for doing such a great job in such short order. If you need a reference please do not hesitate to ask or to send any possible Sooke clients around to see the terrific gutters and down pipes that you installed.
July 26, 2007
Good morning Irwin Industries,
Just a quick note to tell you how very pleased my husband and I were with the service we received from your company. It was a very pleasant experience from my first phone call to the actual installation of the gutters.
It is refreshing to know that there are still a few companies that strive to provide exceptional customer service.
Thank you all again and as the saying goes, word of mouth is you best advertising and your company will definitely be getting a lot of positive advertising from (name blanked).
Keep up the good work - it is important to us 'little' customers.
Irwin Industries (1988) Ltd.
Attention: Mr. Bill Hillsden
We are extremely happy with the work and materials selection suggested for our house.
Thanks to all your Staff who where involved with this project.
Please feel free to use our house in any of your promotional material and/or advertisements.
W. & B.D., Landsdowne
26 April 2010
You came highly recommended and lived up to the image 100%.
Thank you so much for a job well done. Much appreciated.
(stamped received May 10 2010
December 20, 2002
To: Irwin Industries (1988) Ltd.
327 Harbour Rd
Victoria BC V9A 3S2
I just wanted to thank you once again for the great job your crew did on our gutters and downspouts. The crew was thorough and professional in their work, they took every scrap of debris with them when they left and the gutters look great! Your firm had come highly recommended by Universal Roofing, and their praise was well deserved. It is wonderful to be leak-free after the awful old galvanized gutters we inherited when we bought the house. We had put off doing the gutters because we anticipated an outrageous cost, but you were very affordable.
Please feel free to give my name as a reference should you require one for the future customers.
Just a quick note to thank Irwin Industries staff for doing excellent and timely work.
The installer knocked on the door to let me know what he was doing, which I appreciated because I didn't know which day they would begin.
Thanks to all for excellent service from beginning to end.
S. and M., Victoria
December 31, 2015
"Took them a while to get to me in James Bay but it was well worth the wait. New gutters with guards and downspouts were installed despite a storm on the day of installation.. One of the downspouts needed adjusting near the bottom and a guy actually came back and did it on New Years Eve. Would totally recommend Irwin."
I just wanted to take a minute to thank you and your staff.
From the first time I met you in 2015, through when Kathlyn came out to give an estimate, to the very end, and last screw was installed by Marshall and Helen, thank you so much.
You can be so proud of your people. And Marshall and Helen, I can't say enough about. I will say he really knows his stuff.
Any how, I am the first of a few homes that will be coming up to the renewal of roof and gutters, in this Strata, and I will be letting all know how good you are to deal with. You have done Maureen P.'s gutter, and she was happy I told her about your Company.
So once more, thank you.
PS. I had the Aluminum Gutters installed.
June 29, 2019
Thanks for the great new roof. We love it!
J. and J., North Saanich
Hi...just a note to thank you for your excellent service. I am so pleased with the new gutters and downspouts. I feel very lucky that my friend recommended Irwin.
Jerry and his son Brandon did a great job with the installation. They are wonderful workers with their experience with gutters and downspouts. Please pass this on to your organization's administration.
Please send the final invoice so I can pay.
Thanks again... L.M.
Thanks very much for the wonderful job that Irwin Industries has done on our roof.
It looks really good, as do the soffits and gutters.
Marvin and his crew, everyone who worked on it, were friendly, professional and really good at their job.
D. and S.
Can't thank you enough --
From the day I called you and got Jill on the phone, all I said was HELP! So good to talk too. Then meeting Ron when you came out to access my ancient down spouts (not quite as old as me but close).
I feel terrible not remembering the fellow who did the installing. Not much talking, more working. All of you are great "people persons" and it was so enjoyable dealing with each and everyone of you.
You do the company proud in all aspects.
I just need to do a little paint touch up here & there but all is great as far as I can see.
I wish you many more years of continues success. So happy you were recommended to me. I will also pass that on.
I hope you all enjoy my "sense of Humor"
Thank you again - Well Earned
Just wanted to let you know how pleased we are with the gutter replacement Irwin completed on our home last week. Matt did a great job, keeping us informed about all aspects of the job he encountered. He really went above and beyond.
Thanks for the excellent service,
Pam & Neil
Thank you! I am glad I waited. Your 2 people did a phenomenal job. Very professional, don't lose those two. A.T.
October 18, 2021
I just wanted to tell you how happy war are with our new steel roof. It looks so nice and people are always asking who did this lovely job. I also wanted to say that Marvin and his crew are so nice! We enjoyed having them work at the house. We could not be happier.